We at Drain Doctor have voiced our commitment to further expand our business at our sixteenth annual franchisee convention.
Staff who attended the long weekend of business presentations and social events in the historic Warwickshire town of Stratford-upon-Avon heard a bullish opening presentation from our chairman Freddie Mitman, who remains optimistic about sustained growth prospects for the company throughout 2010 and beyond.
He said: “In many ways we are in the finest possible position to grow as the country begins to come out of recession. Shops are suffering, sales of cars are suffering, purchases for the home are suffering, and holiday bookings are suffering but Drain Doctor in comparison is not suffering.”
Senior managers from Drain Doctor’s head office gave presentations on various aspects of franchise management, including marketing. Geoff Burch of the hit TV series ‘All Over the Shop’ was a guest speaker at the event.
The presentations stressed that at Drain Doctor we are in a people business which requires passionate leadership in developing the Drain Doctor business and meeting the demanding standards which the company has set.
Other speakers at the convention picked up on the same theme. Among them was Mary Kennedy-Thompson, president of Mr Rooter – Drain Doctor’s equivalent in the USA. She stressed the importance of great people, customer satisfaction and passionate leadership in developing the Drain Doctor business.
The annual convention is organised by Drain Doctor for its franchisees. A number of franchisees were presented with awards for outstanding business performance.
Robin Banks, operations manager, Drain Doctor