Drain Doctor leads the field in drain condition reporting


Drain Doctor has become the first emergency plumbing franchise organisation to train its franchisees in the new WinCan V8 drainage inspection software.

Peterborough-based Drain Doctor Plumbing  has become the first national emergency plumbing and drainage repair franchise organisation to adopt the new WinCan version 8 drainage inspection software. 

WinCan is the internationally accepted standard system for reporting on the condition of drains. It is widely supported by many of the major insurance companies and water utilities. 

Steve Peregrine of Drain Doctor’s franchise support team said: “WinCan V8’s extensive toolkit lets us document critical inspection work rapidly and thoroughly. Installed on an industrial PC it enables our technicians to log digital video from CCTV inspections, still images and text data in an extensive, searchable database. 

“Its reporting tools and a freeware viewer make it easy to share inspection results between technicians and head office. It means that we can provide an even better level of service to our customers, both commercial and domestic.” 

Drain Doctor recently held training for WinCan V8 at its head office in Peterborough to enable its franchisees to train in the use of the new software and get some hands-on experience. 

Commenting on the new software, Paul Woodhouse, WinCan’s managing director said: “The training sessions held over a four-day period were a great success and we were able to demonstrate how effective and easy to use the new software is. We are delighted that Drain Doctor has chosen the latest version of WinCan. As a progressive leading UK emergency plumbing and drain repair company it’s fitting that they should be the first to use the innovative new software. 

“Version 8 of WinCan will allow Drain Doctor’s technicians to undertake detailed surveys of drains, upload them to a sophisticated system that lets them interpret digital images of potential problems and develop permanent solutions.”

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