Freddie and Jan Mitman, who launched the UK firm in 1993, were presented with the Global Builder Award at The Dwyer Group’s annual reunion held in San Antonio, Texas.
Mike Bidwell, president of The Dwyer Group, said: “The Global Builder Award is the highest honour for a master licensee in our system. It is presented to the master licensee who has consistently grown through proper training and managing of their organisation; has had a consistently high level of sales through quality, professional service; and is an ambassador of The Dwyer Group to mentor other master licensees.
“We are proud to have Freddie and Jan Mitman representing us with Drain Doctor in the UK. We look forward to more growth, brand awareness, and continued professional service to consumers in the United Kingdom.”
A delighted Freddie Mitman added: “These awards recognise the hard work of our entire network of franchisees and their employees. They all support the Drain Doctor Plumbing business philosophy, which is radically different from the generally accepted customer service ethos in the UK.”