A little thanks goes a long way

This http://rocnow.com/article/essays/20107310310 post on an American blog ‘struck a chord’.

The author, who works as a swimming pool maintenance and repair man for US domestic customers, offers words of advice to customers about how to treat workers visiting your home. It is the sort of advice that seems so obvious that it does not need writing down.

But maybe I’m wrong. Perhaps it is time that someone pointed out to householders that a cup of tea and a word of thanks can make all the difference to a working day.

We have a code of conduct for how Drain Doctor plumbers should behave in people’s homes. Mostly is just courtesy and common sense.

It is time we had a code of conduct for householders? What do you think?

How are you treated by customers? Let us know your worst experiences – and your best.


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