According to this story in The Telegraph about a pensioner who was charged £14,000 for unblocking his drain, rogue traders are still giving the emergency plumbing industry a bad name.
Drain Doctor is keen to dispel that image. That’s why the UK’s largest emergency plumbing and drainage repair company is reassuring its customers that it is maintaining its price check policy, even over bank holiday weekends.
No overtime is charged for evening, weekend or bank holiday emergencies and there are no call-out charges. Every job is priced and agreed with the customer before work starts, working to a national pricing menu.
We are truly on call 24 hours a day, seven days a week. Service requests are handled quickly and efficiently and prices are agreed before the job is done, so there are no surprises. Our constant aim is to give superb and specialised service.
Drain Doctor customers can rest assured that if they are unfortunate enough to suffer a plumbing emergency over the coming August Bank Holiday weekend, Drain Doctor will not charge any more than at any other time of year.
Franchisees offer a full 24 hour per day seven day per week service with no call out charges and they give fixed-price, no obligation quotes with a full guarantee on all their work.
- Unblock your drain? That’ll be £14,400 please (telegraph.co.uk)
- OFT warns against rogue traders this winter (confused.com)