Our decision to launch our Drain Doctor Plumbing business covering Cambridge has proved a double-winner. Last year we were named most progressive new franchise at the annual awards ceremony. This year we scooped a national award for sustained business growth.
Group founder and chairman Freddie Mitman presented myself and Sam with our trophy at a gala awards night at the Crown Plaza Hotel in the historic Belgian city of Bruges.
The larger a franchisee’s turnover becomes the more difficult it is to sustain a high rate of annual growth. The High Base Growth Award recognises this situation. It is presented to franchisees who have achieved growth from a high base.
Mr Mitman said: “These awards all recognise special achievements in the franchise network.
“This year’s High Base Growth award winner takes the Drain Doctor service ethic to new heights and has sometimes amazed his customers with his tenacity in getting the job done.
“A little over three years ago Rob and Sam purchased an already successful area. Driving it forwards they saw a significant increase in growth in 2011. They took on the challenging task of building on the success of what was one of Drain Doctor’s most successful franchises and was the first business in the Drain Doctor network to reach a £1 million annual turnover.”
Drain Doctor’s success in Cambridge has come from offering local businesses and householders ‘dazzling’ levels of service in an industry that is plagued by ‘cowboy’ operators.
We launched our franchise in November 2009 to provide a wide range of plumbing and drainage repairs, including high-pressure jetting, ‘no-dig’ drain re-lining and closed circuit camera surveys. We more than achieved our target turnover during 2011 in spite of the recession and now have plans for further growth in 2012.
Joining Drain Doctor Plumbing was most definitely the best thing I have done. I investigated other franchise options when we decided to launch a new business and was impressed by Drain Doctor Plumbing’s professionalism. I plan to continue to grow the business in a controlled and sustained way but despite the recession I don’t intend to hold back on investment.