Monthly Archives: June 2012

Time to look at rain water harvesting

With all the rain around it’s time to seriously consider rainwater harvesting

With all the wet weather we are experiencing at the moment and the recent drought conditions still fresh in the memory it is a good time to consider installing a rainwater harvesting system.

Usually rainwater runs off roofs through the soakaway system and is lost. In properties that have the old combined sewage system, rainwater joins the foul water and flows through the drainage system to the local water treatment plant for cleaning.

Now it is possible for homeowners to collect and use rainwater and re-use ‘grey’ waste water from sinks and baths – helping to save money and the environment in the process. Reduced water consumption can lower bills and help to create a more sustainable built environment.

In addition to its plumbing and drainage services, Drain Doctor provides a complete rainwater harvesting installation service that includes site surveys, planning consultations and building and inspection work.

There are two types of water harvesting system. By installing a collection tank in the garden, rainwater runoff from the roof can be collected and used to fill a water butt or supply a garden tap by use of a pump.

Rainwater is harvested for non-drinking water applications and can also be pumped back into the house for use in flushing toilets and filling washing machines.

The second type of water harvesting involves collecting grey water from sinks, washing machines and dishwashers and using it to flush the toilets. With this system household water is used twice which has an immediate payback on the water meter.

Drain Doctor franchisees offering the service will project manage the whole installation from start to finish. We will liaise with planners and complete the work using selected highly trained subcontractors, tailoring each solution to the customer’s requirements. The customer will have one point of contact from the start to final completion of the project.

For more information on rainwater harvesting or any other Drain Doctor service call us on 0800 33 57 999 or visit our website


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Recession busting Preston Drain Doctor’s double celebration

Drain Doctor Plumbing chairman Freddie Mitman (centre) presents Kevin and Dawn Preston with their award.

Preston-based Drain Doctor Plumbing, which covers the town and surrounding areas, has crowned another successful year by being presented with an award for achieving high business growth at the national group’s annual awards ceremony.

Group founder and chairman Freddie Mitman said: “We rarely give out an award to someone who is not here to receive it but this year was an exception as Kevin and Dawn Preston are on a cruise to celebrate their 30th Wedding Anniversary.

“They have grown continuously since joining us 1994 and had another increase in 2011 over 2010. They have demonstrated over the years the strength of the Drain Doctor system in delighting customers with first-class plumbing and drainage services and they are continuing to reap the rewards. Winning this award is a testament to their success.

“Kevin and Dawn are among our longest-serving franchisees, joining just after Drain Doctor Plumbing was established in the UK. They are very much a part of the solid backbone of Drain Doctor Plumbing and the company wouldn’t be the same without them.”

The larger a franchisee’s turnover becomes the more difficult it is to sustain a high rate of annual growth. The High Base Growth Award recognises this situation. It is presented to franchisees who have achieved growth from a high base.

Starting from covering the Preston area, Kevin and Dawn Preston have expanded to also take on the Drain Doctor franchise for Blackburn. This has enabled them to expand their customer base and their turnover.

Kevin said: “There is no secret to our success – it is just a simple combination of a lot of hard work and dedication to the Drain Doctor Plumbing system. This has been proven to work time and time again. It gives customers real value for money and they can see that they are getting value for money.

“We have been able to take on another franchise area close to our Preston base and we now cover the Blackburn area. We are not just sitting congratulating ourselves on our success, though – we are aiming for continual improvement because we want to be absolutely the best company in this business.”

The central principle is to deliver dazzling levels of service in a market plagued by cowboy operators who are overcharging customers for shoddy workmanship.

Kevin said: “Customers recognise that we are an honest, hard-working company with principles. We are an exciting business concept that focuses strongly on providing exceptional standards of customer service with attention to detail.

“The award is recognition of the hard work the team has put in to provide people throughout our operational area with dazzling plumbing and drainage service. Drain Doctor Plumbing rewards dedication, enthusiasm and customer care and we are delighted to have picked up this award.”

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Hosepipe ban to be lifted but keep saving water

Drain Doctor advice: Turn off running water and fix dripping taps to save water.

Three major water companies – Anglian Water, Southern Water and Thames Water – are lifting the hosepipe restrictions that were put in place in April following two unusually dry winters.

Record rainfall in April and further significant rainfall in May and June has led to serious flooding in some parts of the country but has also meant that river and reservoir levels have returned to normal levels.

This is all good news. But despite the fact that the risks of drought and widespread water restrictions this summer have been significantly reduced we all still need to keep an eye on our water usage to avoid problems in the future.

Here a few Drain Doctor tips that we have already shared to help conserve water and save some cash at the same time:

  • Use a bowl in the sink when washing fruit, vegetables or dishes. You can then use the waste water to water your plants.
  • Fill a jug of water and put it in the fridge for when you want a cool drink.
  • Turn off the tap when you clean your teeth. A running tap uses up to nine litres of water a minute.
  • Wait until you have a full load before using your washing machine or your dishwasher. Some new washing machines use less than seven litres of water for each kilogramme of clothes, while modern dishwashers can use as little as 10 to 15 litres of water a cycle.
  • If possible, take a shower instead of a bath. A five-minute shower uses about 40 litres of water. This is about half the volume of a standard bath.
  • Use a water-saving device in your toilet cistern. Depending on the size of your cistern, you could save between one and three litres each time you flush the toilet.
  • Using a watering can in the garden instead of a sprinkler or a hosepipe. Garden sprinklers and hosepipes left running can use between 500 and 1,000 litres of water an hour.
  • Think about fitting a water-butt to collect rainwater off your roof. Water butts usually store about 200 litres of water. As well as being better for watering your plants, using rainwater in the garden reduces the amount of treated water you use.
  • Check your property regularly for leaks on your internal plumbing.

For more details and news on floods, droughts and hosepipe restrictions have a look here.

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Heed flood warnings or face massive disruption says Drain Doctor

Heavy rain is increasing the risk of damaging flooding.

Communities in the South West of England and South Wales have been massively disrupted by flooding caused by recent bad weather. The Met Office has also issued further severe weather warnings for the South West, South East and East of England. Businesses across England could face serious disruption and may lose customers if they don’t take steps to prevent flooding this summer, warns the UK’s largest emergency plumbing and drainage company.

Drain Doctor Plumbing  is urging businesses to make sure their drains are free of any blockages from such things as fallen leaves to ensure the potential risk of flooding is minimised. A simple CCTV drain survey can help to identify any blockages or potential problems.

Many people think flooding is something that won’t happen to them, but the risk is there. Being unprepared simply means the chance of an incident increases.

Although insurance policies can cover damage to property, damage to businesses in terms of lost working hours and even lost clients is often not covered. This is why it is vitally important for businesses to take the time now to make sure their drains are clear of any blockages and are in good working order.

According to the Environment Agency over 5 million people in England and Wales live in properties that are risk of flooding from rivers or the sea. Add to this the risk of surface water, sewer and groundwater flooding and the potential for disruption becomes massive in periods of severe wet weather such as we are experiencing at the moment.

The Association of British Insurers predicts that coastal floods and storm damage will increase significantly over the next 50 years. Inland, more frequent heavy rainstorms and increased seasonal rainfall could result in more flooding from rivers.

This spells trouble for businesses across the country which aren’t adequately prepared for the damage flooding can do.

Let Drain Doctor help you to get your drains clear, and as fast running as they can be, before potential trouble arrives.

  • Drain      Doctor Plumbing – 0800 3357 999.

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