Gordon ‘Don’ Todd and his three sons, Gordon junior, Frankie and Charlie, have teamed up to take on the Guildford and Basingstoke franchise business of Drain Doctor Plumbing.
Gordon and his sons have been trading as a construction company and are now concentrating on plumbing and drainage. Don has been looking for a franchise business in plumbing and drainage for around 12 years. He said: “I looked at other franchise businesses. After I phoned Drain Doctor director Jan Mitman and realised all the help that is available I decided I didn’t need to look any further.”
The ‘Fantastic Four’ will now run a business that provides emergency drainage and plumbing services to people throughout Guildford, Basingstoke and surrounding area. It will be a family affair, however. Don’s daughter Lauren will run the back office on a part time basis.
Don said: “I intend to expand the business significantly and make the franchise as big as possible. Within a reasonable space of time I hope to have a staff of qualified plumbers and drainage technicians on call in vans fully equipped to deal with most plumbing and drainage problems.”
The Todds have most experience in the domestic plumbing sector so they will be looking for Drain Doctor’s network of national accounts to help support the area and drive the commercial side of the business. Don plans start with two fully equipped vans.
“Drain Doctor has a proven system that offers a largely recession-proof opportunity where I can still be an independent operator running my own business but with all the back-up that comes with being part of a large national organisation,” said Gordon.
“I looked at other plumbing/drainage franchises but you don’t get the same support that you do with a Drain Doctor franchise.
“With some other franchises you are left on your own. Drain Doctor offers great contacts with insurance companies and has a national account network that will help me to develop and grow the business.”
Speed and efficiency will be the name of the game for drag racing fan Don and his Arsenal-supporting sons. He said: “I aim to give businesses and householders across my franchise areas the same ‘dazzling’ level of service which Drain Doctor provides across the rest of the country.
“Our customers get fixed-price, no obligation quotes, a complete guarantee on all our work, and a full 24 hour, seven days per week service with no call out charges – so people pay the same price for work at any time of day or night. What’s more, we turn up at the agreed time!”
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