Yasser (24) and his partner Samantha took on the Leicester franchise business of Drain Doctor Plumbing (www.draindoctor.co.uk) offering emergency plumbing and drain repairs in the city and the surrounding villages back in 2011.
They run the franchise between them. Yasser is responsible for the technical side of the business and marketing activities while Samantha deals with the accounts and day-to-day running of the business.
Taking on a Drain Doctor franchise was the obvious choice for Yasser, who has always worked as a plumber. He started with Drain Doctor as a part-time assistant while he was still at school, coming to work at weekends, before being employed as a technician with the Drain Doctor franchise in Derby.
“Working as a technician I already knew all the Drain Doctor systems. When this franchise became available it made sense to take it on”, said Yasser.
“Drain Doctor has a proven system. It offered a recession-resistant opportunity where I can be an independent operator running my own business but with all the back-up that comes with being part of a large national organisation.
“The last few years have been hard work and we are now in a good position to begin expanding. We are looking to take on a new technician and van in the near future.”
Samantha added: “When Yasser said he wanted to take on the Leicester Drain Doctor business I gave my full support. I thought that it was a perfect opportunity to run our own business and use all the skills I have to provide ‘dazzling’ customer service.”
Yasser enjoys the challenges of the business, particularly the emergency work, and getting to know new people through his ongoing marketing efforts.
“I am regularly out introducing myself to new customers, both commercial and domestic, and I enjoy helping out on national accounts. The Drain Doctor network is a great opportunity for young people with energy and a strong ambition to run their own business.”