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Drain Doctors have a grand day out at the Suffolk Show

Jason (left) and Rob enjoying the sunshine at the Suffolk Show.

Two  Drain Doctors from the eastern region joined forces to promote the Drain Doctor brand to the crowds at the Royal Suffolk Show. 

Rob Simpson – who owns the Cambridge, Colchester, Chelmsford and Southend Drain Doctor franchises and who lives in Suffolk – and Jason Hawkins who owns the Norwich franchise, which covers parts of Suffolk, shared a stand at the Suffolk show for two days. 

The show is the largest county show in the eastern region and had over 100,000 visitors over the two days. Jason Hawkins has exhibited at the Eye Show previously but it was Rob who was the driving force behind the two franchisees joining forces to set up a stand at the Suffolk Show. 

Rob Simpson said: “This is the first time I have done anything like this but we will attend the Suffolk Show again. With support from head office we were able to distribute a lot of merchandise which gets the Drain Doctor name in front of the public – the main point of the exercise. 

“We also developed a special show flyer offering visitors to the show a 10 per cent discount. We have already had some success with that. We have also completed two jobs for a customer as a direct result of having our stand at the show. Jason has also had a number of enquiries. 

“Over the next few weeks and months we hope to get more enquiries as a result of the flyer and the promotional mugs, pens and pads that people took away with them from the show.” 

The stand has already paid for itself. Rob and Jason acknowledge that the stand would not have been a success without all the support they received from head office. 

Jason added: “Head office provided us with banners, flags and promotional material which proved a great success. 

“We had a lot of people coming to the stand and taking away information about Drain Doctor, as well as the promotional items we had brought. We got through five boxes of mugs. We must have had well over 500 visitors pass by over the two days. 

“The main purpose of attending the show was to get the Drain Doctor name in front of as many people as possible and promote the brand. We certainly achieved that.”


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Nasty Summer niffs mean it’s time to clean out the drains

A CCTV inspection of the drain will show the nature and location of the problem.

As mid-summer nears, and the days get warmer and longer, the hot weather might not just bring the sweet perfume from gardens in bloom but a nasty niff as well – a sure sign it could be time to look at your drains.

The summer growing season may be good for the garden but, below ground, the roots that support the new growth can play havoc with drains and sewers, penetrating pipes and causing blockages. 

As a householder, if the blockage is within the boundary of your property, you are responsible for clearing it. If it is beneath the street outside, it is probably the responsibility of the water company. 

Locating the blockage can itself be difficult though. The best and most certain way is to put a CCTV camera into the drainage system to see what is actually down there – and where it is. A reputable drain clearance company will give you a detailed report. 

Less serious blockages – in U-bends beneath sinks and baths, for example – require less serious treatment and you can often deal with these yourself. 

There are a number of drain clearing products sold in supermarkets and DIY stores. Most will clear the initial problem – but few will stop it coming back. 

Rather than using a chemical-based product, take a tip from the professionals and consider using biology to shift the blockage. The UK’s largest emergency plumbing and drain clearance business Drain Doctor Plumbing, for example, uses an enzyme cleaner which digests organic wastes in drains, breaking down fat and grease build ups which lead to odours and blockages. The company recommends using the product on a regular basis to keep drains free-flowing and clean-smelling. 

Using enzymes rather than chemicals is much better for the environment – and, in the long run, much more effective at keeping drains clear. 

Prevention is of course, better than cure and Drain Doctor has a number of tips to avoid summer drainage and plumbing problems. 

  • Install a strainer in plug holes to catch hair and other objects that could block drains. 
  • Don’t pour fat and grease from cooking down the drain – allow it to cool and put it in the bin. 
  • Don’t dispose of old oil, paint or other substances down the drain.   
  • Have an established plumber inspect drains for leaks, damage and corrosion and get problems sorted out while they are small, rather than waiting for a disaster! By using a CCTV camera in the pipes, plumbers can inspect and pinpoint exactly where drains are cracked, damaged or misaligned. Ask the plumber to give a diagnosis of the work needed and provide a written estimate up front. The ones who don’t probably have something to hide such as VAT costs or other ‘extras’.

 If you do have a drainage problem and simple DIY techniques don’t solve it, call in the professionals – but make sure they are professionals. Drainage is becoming increasingly technical and you should always seek a qualified drainage technician such as Drain Doctor Plumbing. Call them 24 hours a day on 0800 068 1850.

Robin Banks, operations manager, Drain Doctor

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